Your privacy matters.

1. Who this policy applies to

This policy applies to the public GardenSolved website and the GardenSolved mobile app, including the shared gardening content and diagnostic services they use.

The GardenSolved operator is Smart Croatia Travel, operated by Ana Kukulj, Kemptener Straße 20, 89250 Senden, Germany. Privacy questions can be sent to contact@smartcroatiatravel.com.

2. Information processed by the current site

The current site does not offer user accounts, contact forms, newsletters, comments, question submissions, or user-uploaded content. It does not currently use affiliate tracking or separate marketing pixels. GardenSolved uses a static Google AdSense ownership meta tag and an ads.txt file for site verification. On public content routes, the approved site also loads the AdSense Auto Ads script when activated in the publisher account. Standalone legal policy pages are excluded from direct-load advertising tags. The verification meta tag itself does not execute JavaScript.

GardenSolved uses Cloudflare to host, deliver, and protect the website. Cloudflare may process the requested URL (including a search query), date and time, IP address, browser or device information, and related network metadata to deliver requests, protect the service, and troubleshoot problems. GardenSolved does not use this technical request information for advertising or user profiling. The legal basis is our legitimate interest in delivering and securing the website, preventing abuse, and diagnosing service problems (GDPR Article 6(1)(f)). If Cloudflare Workers Logs are enabled for the Worker, Cloudflare documents retention of 3 days on Workers Free and 7 days on Workers Paid; the applicable period depends on the account plan. Because Cloudflare operates a global network, request information may be processed outside the EEA. Applicable transfer safeguards are described in Cloudflare's data-protection terms. Cloudflare describes its processing in its Data Processing Addendum and Workers Logs documentation.

If you use the search feature, your search term is placed in the page address so the results page can be loaded. No account or submission is created by using search. The site does not send the search query as a Google Analytics search term; page views are configured to send only the page origin and path, without query strings.

Cloudflare Web Analytics / RUM may also be enabled through Cloudflare's edge configuration. Cloudflare documents that its Web Analytics beacon does not use cookies or localStorage and sends browser performance metrics to its RUM endpoint. This browser-performance measurement is separate from GardenSolved's consent-controlled Google Analytics setup. See Cloudflare's Web Analytics data collection documentation.

3. GardenSolved mobile app

The GardenSolved mobile app uses the same GardenSolved content and diagnostic source of truth as the website. It fetches gardening content over HTTPS and may store a local cache on your device so recently loaded content can remain available during temporary network problems. Clearing the app's storage or uninstalling the app removes this local GardenSolved cache.

When you use mobile search, the search term is sent to GardenSolved's search endpoint so matching content can be returned. When you use the Diagnostic Finder, the plant, symptom, plant-part, and pattern choices you select are sent to GardenSolved's diagnostic endpoint so the app can calculate the relevant results. GardenSolved does not create a user account, advertising profile, or personal gardening profile from these requests. The website infrastructure and Cloudflare may process the associated URL, IP address, browser or device/network information, and related request metadata as described above.

The app uses Expo EAS Update and EAS Observe from Expo. EAS Update is used to deliver compatible app updates. EAS Observe is used for operational monitoring and may process startup and performance timings, app version, operating-system and device-model information, JavaScript errors, supported native crash diagnostics, and a random installation-scoped client ID. Expo documents that the ID identifies an app installation rather than a person and that EAS Observe does not collect personally identifiable information by default. GardenSolved does not intentionally attach names, email addresses, account identifiers, search terms, diagnostic choices, or other custom user text to EAS Observe. We use this operational monitoring to maintain app reliability, diagnose crashes, and improve performance, based on our legitimate interest in operating and improving the service (GDPR Article 6(1)(f)). Expo states that Observe metric data is retained for a minimum of 60 days. See Expo's EAS Observe documentation and data and privacy information.

The current mobile app does not offer user accounts, advertising, push notifications, user uploads, or social features, and does not request access to your camera, microphone, contacts, photos, SMS or call logs, or precise or approximate device location for its gardening features.

4. Analytics and consent

When analytics is enabled for the site, GardenSolved uses Google Analytics 4 only after you choose “Accept analytics” in the current privacy banner. If you reject analytics, the Google Analytics script is not loaded and GardenSolved does not intentionally set Google Analytics cookies.

When analytics is enabled, Google Analytics may process information about pages viewed, interactions with the site, browser or device information, approximate location, and first-party analytics identifiers. GardenSolved's GA4 property is configured to retain user-level and event-level data for 2 months, without resetting that period when new activity occurs. Google says data is deleted automatically after the retention period; this setting does not affect standard aggregated reports. Google states that Google Analytics does not log or store individual IP addresses from users in the European Union, Switzerland, or the United Kingdom.

We use analytics to understand how the site is used and which gardening content is helpful so that we can improve GardenSolved. We rely on your consent for this optional analytics processing. You can change or withdraw your choice at any time by selecting “Privacy settings” on the site. The site has disabled GA4's automatic browser-history page views and automatic site-search measurement; manually sent page views include only the origin and path, without query strings.

GardenSolved disables Google signals and advertising-personalization signals in its current Google Analytics configuration. Google Analytics is provided by Google and is subject to Google’s applicable privacy and data-protection terms, including its data processing terms. Analytics cookies and similar storage are used only with your consent. Google may process analytics information outside the EEA; applicable transfer safeguards are described in Google's data-protection terms.

5. Google AdSense and advertising

GardenSolved has been approved to use Google AdSense for display advertising. Ownership verification uses a static meta tag and ads.txt. The advertising loader is included on public content routes; actual ad display depends on the AdSense account settings, eligible inventory, location, and visitor consent choices. Once advertising is enabled, Google and participating advertising technology providers may process information such as the page viewed, browser or device information, IP address, advertising identifiers, and consent choices in order to select, deliver, secure, measure, and report ads.

Google and third-party vendors may use cookies, local storage, web beacons, IP addresses, or other identifiers for advertising. Google's use of advertising cookies can enable Google and its partners to serve ads based on a visitor's activity on GardenSolved and/or other websites where permitted by the visitor's choices and applicable law. Information about Google's advertising cookies is available in Google's AdSense cookie information, and Google explains how it uses data from partner sites in How Google uses information from sites or apps that use its services.

For visitors in the European Economic Area, the United Kingdom, or Switzerland, personalized advertising requires a published Google-certified consent management platform (CMP) integrated with the IAB TCF. GardenSolved uses the Google AdSense Privacy & messaging CMP once its European regulations message is published for this site. Depending on location and available options, visitors may be able to consent, refuse consent, or manage individual purposes and vendors. Personalized advertising is not required to use GardenSolved.

Users can manage personalized-ad preferences through Google Ads Settings. When the Google advertising consent message is active, Google adds a “Privacy and cookie settings” control so eligible visitors can revisit or withdraw their advertising choices. GardenSolved's separate “Privacy settings” control only affects GA4 analytics.

6. Cookies and similar technologies

Necessary technical mechanisms may be used by the hosting platform to provide a secure and functioning website. GardenSolved also stores your analytics choice locally so that the site can remember whether you accepted or rejected optional analytics. An explicitly selected internal-traffic preference can exclude owner and tester visits from Google Analytics, even when analytics consent was previously given. It stores an on/off preference in this browser and does not identify a person or classify visitors by IP address.

If you accept analytics, Google Analytics may set first-party analytics cookies such as _ga and related _ga_* cookies. Their configured lifetime is 60 days from when they are set and visits do not extend that period. If you later withdraw consent, GardenSolved disables further Analytics collection for the configured measurement ID and attempts to remove those first-party Analytics cookies from the site. The analytics choice itself is stored in your browser's local storage so the site can remember it.

When AdSense advertising is enabled, Google and participating vendors may use additional advertising cookies or similar storage according to the visitor's consent choices and the advertising configuration. Because the exact vendors and storage can vary, GardenSolved does not present a fixed cookie name as if it applied to every visitor. A current explanation is maintained in the Cookie Policy.

7. External links

GardenSolved pages may link to other websites, including gardening resources or product pages. Those websites have their own privacy practices, and GardenSolved is not responsible for their content or processing activities. Any affiliate relationship will be disclosed clearly before affiliate links are introduced.

8. Your data protection rights

Depending on the circumstances and applicable law, people in the European Economic Area may have rights including access to personal data, correction, deletion, restriction of processing, objection, and data portability. You may also have the right to complain to a data protection supervisory authority. The competent supervisory authority for private-sector organisations in Bavaria is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA); you may also complain to the authority in your place of residence, work, or the alleged infringement.

To ask a privacy question or make a data protection request, email contact@smartcroatiatravel.com. Please do not include unnecessary sensitive information in your first message.

9. Changes to this policy

This policy is reviewed when the site adds or materially changes services such as analytics, advertising, affiliate links, newsletters, accounts, or question submissions. The update date at the bottom of this page changes when the policy is materially revised.